You will receive a confirmation email with your order details. If you don't see it:

Check Your Email: Including spam/junk folders.

Yes, you can change your shipping address if your order has not yet shipped.

Steps to Change Shipping Address:

1. Contact Us Immediately: sales@soothee.co.uk
2. Provide Order Details: Include your order number and the new shipping address.

Yes, we ship to many countries worldwide.

Shipping Details:

1. Shipping Rates: Calculated at checkout based on your location.
2. Delivery Times: Vary by destination, typically 5-21 business days.
3. Customs & Duties: International orders may be subject to customs fees, which are the responsibility of the customer.

For UK orders:

1. Same-Day Dispatch: Orders placed before 5 PM are dispatched the same day.
2. Next Working Day Delivery: Available as an option.
3. Standard Delivery: Typically arrives within 3 working days.